Ordering through our website is really simple; once you’ve paid for your order you can upload your artwork directly online. Just follow the steps below to get started:

•  Find the item you need from our ‘Products’ menu.
• Use the drop downs to choose the specifications you would like and click ‘add to basket’.
• Once you have everything in the basket that you need, click on the basket icon in the top, right corner of the screen.
• Proceed to checkout and choose a delivery address. You’re now ready to upload your artwork!
• Once the artwork has been sent we will send you an email with a link to your proof. We manually check all artwork and run a full pre-flight. When this has been approved we will proceed to print

Once you have paid for your order you will be able to upload your artwork in the ‘My Account’ area of the website.

We will need to set up a manual proof and so you must email your artwork directly to our studio team at artwork@ppmprint.com. In these cases, the order must be placed and the artwork received by 1pm to ensure that we can get a proof back to you by 5pm to approve.

If you would prefer to email the artwork to us for a manual proof anyway, place the order online as normal and pop an email through to artwork@ppmprint.com with your reference number (this will look like PPM-1234567).

Please note, if you request a manual proof after 1pm it can delay your order by 1 working day.

We accept payment from all major credit and debit cards. You can also use PayPal for a quick and easy checkout.

Bank transfers and cash are alternative payment methods, these can be arranged over the phone, call 01925 767 106 to arrange these payments

Our cut off time for approving proofs is 1pm for same day jobs. For any other turnarounds, you have right up until 3.00pm for approval. If you have approved all your proofs for all the jobs in your order by this time, we will be working to get your order to you by the estimated delivery dates shown on the website!

Due to the quick turnarounds that we offer, we are unable to make any changes to the artwork, or the order itself, once your artwork has been approved so please bear this in mind and check your proofs very carefully.

If your order hasn’t yet been approved and you need to make a change, don’t worry! We will be able to cancel your order so that you can place a new one with the amended information.

Delivery is always included in the price shown on the website meaning that there are no hidden or extra payments to add on at checkout.

You can opt for a Pre-12pm (£8.99 extra). You will be able to choose this upgrade at the checkout stage.

We can change the delivery address on an order right up to the point that a delivery label has been produced.

After this point, we can change the delivery address with the courier direct however this can incur a 24 hour delay on the order.

You just need to contact us by phone or email and they can get this sorted for you. Please make sure you have your order reference to hand.

DPD willemail you a tracking number and delivery details once the job is dispatched from our factory. This will include a tracking link.

You definitely can! We can offer white label packaging on all orders to ensure things are completely confidential. Please select this option at checkout.

We use DPD to deliver the majority your orders. When your order is dispatched, they will send you an email with a tracking code. On the day of delivery, you’ll get another email with a 1 hour delivery window so you’ll always know when to expect your order.

If you order a shorter run length, we may use a Royal Mail First Class service.

Please note, we unfortunately don’t deliver to Jersey, Guernsey or the Republic of Ireland. Sadly, we don’t deliver outside of the UK. If you live within the following areas, delivery may take an additional working day: 

• BT- NORTHERN IRELAND 
• IV/KW/HS/PH- INVERNESS 
• AB- ABERDEEN 
• IM- ISLE OF MAN
• TR- SCILLY ISLES
• PH/PA- OBAN

We offer a wide range of stocks, so many that they are not all listed on our website.
If you require any further information on available stocks simply contact us by phone or email and they can get this sorted for you.

You are more than welcome to get in touch with us and we will be happy to help point you in the right direction.

We want to make ordering with PPM Print as quick and simple as possible, so we have the most popular items available.

We are able to offer different sizing and quantities to those listed online for a bespoke quote please do not hesitate to contact us via phone or email.

All of our greetings cards, invitations and correspondence cards are supplied with plain white envelopes as standard.

PDF or JPEG files are preferred but you can also upload TIFF, Illustrator (AI) and Photoshop (PSD) files.

Unfortunately, we can’t accept PNG, Pages (mac), Publisher, SVG, WEB, .HTML, or GIF files.

All artwork must be supplied in CMYK. If your artwork is set up in a different format, such as RGB, then this will automatically convert out at the proofing stage which can vary the colour of your artwork.

The maximum size we would be able to accept is 200mb in total.

For small format jobs, such as flyers and business cards we would advise the resolution to be 300dpi minimum. Large format jobs such as posters and roller banners should be 150dpi minimum and for PVC banners we would advise 75 – 150 dpi.

The red line marks the safety area. We will make the final cut 3mm outside of this at the blue cut line shown at the edge of your proof. We recommend that all important text and images are inside the red line so that they’re not at risk of being cut.

When you upload your artwork, we manually check your artwork and us a proofing tool that will check it over to ensure it is good to go. Issues can range from resolution to the colours that your artwork is set up in. For example, if your artwork is set up in RGB, we will let you know that he has detected a colour issue. If you are happy with the colour it has converted to, that’s not a problem – you are fine to approve your artwork. However, we would advise that you double check this.

If you’re not happy with your proof(s), please do not approve. Please get in contact to speak to our studio team, outlining your issue and we can take a look at what we can do to help.

Checking proofs is a vital part of the print process. When checking over your proofs, please download the file on to your desktop and check to make sure you are happy to receive this in the final product.

We’d advise to double check the below:

• Colour – make sure that your colours are consistent throughout and there haven’t been any changes. Setting your artwork up in CMYK should prevent this from happening.
• Spelling and grammar
• Orientation
• Missing text
• Any boxes/lines that shouldn’t be there
• Page numbers and running order

Please take note of any warnings that are given and only approve when you are happy to go ahead!

Yes. When you are purchasing election material to be used to promote a candidate, a political party or a category of candidates in an election you have a legal duty to include on the artwork an imprint containing the name and address of the printer, the promoter of the material and any person on behalf of whom the material is being published (and who is not the promoter).

Our address for use on any imprint is: Publicity Print Marketing Ltd, 415b Warrington Road, Culcheth, Warrington, WA3 5SW. You can however elect to use your own details if you have an in-house print facility.